Terms & Conditions

ACCEPTANCE

This website is operated by Améra. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices, and disclaimers set out below ("Terms and Conditions"). By using this website, you agree to be bound by these Terms and Conditions.

Améra reserves the right to amend the Terms and Conditions at any time without notice. Your continued use of the website after any such changes constitutes your agreement to be bound by the updated Terms and Conditions.

CAPACITY

The products available on this website are offered for sale only to individuals who can enter into legally binding contracts.

ORDERS

Any order placed through this website is an offer by you to purchase a particular product for the price displayed (including all applicable delivery, taxes, and charges) at the time of your order. Once an order is placed and processed, it cannot be cancelled.

Améra reserves the right to accept or reject any order for any reason, including but not limited to: product unavailability, pricing errors, or errors in product descriptions. A contract is only formed when we confirm receipt of your order and payment.

PRICES

All prices listed on this website are current at the time of display. Prices are subject to change at any time and are dependent on product availability.

GOODS AND SERVICES TAX (GST)

All prices displayed on this website are inclusive of GST at 10%, where applicable.

TITLE & RISK

Ownership of products passes to you only once full payment has been received. However, all risk in the goods passes to you upon delivery to the shipping carrier. We recommend considering insurance for high-value orders.

REFUNDS & RETURNS

Details regarding refunds, store credit, and returns are outlined in our Returns Policy. Please review it carefully.

LIMITATION OF LIABILITY

Améra will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use (or inability to use) this website or from products purchased through it. This includes, but is not limited to, damages for loss of profits, data, use, or other intangibles, even if we have been advised of the possibility of such damages.

If any condition or warranty is implied into these Terms and Conditions under applicable law (e.g., Australian Consumer Law), and cannot be excluded, our liability for breach of such a condition or warranty will be limited to:

For goods:

Replacement of the goods or supply of equivalent goods;

Repair of the goods;

Payment of the cost of replacing the goods or acquiring equivalent goods; or

Payment of the cost of repairing the goods.

For services:

Resupply of the services; or

Payment of the cost of resupplying the services.

GIFT CARDS

Gift cards purchased from Améra are valid for 6 months from the date of issue and cannot be redeemed after expiry. Gift cards are non-refundable and cannot be exchanged for cash.

MOBILE TERMS OF SERVICE

Améra’s mobile messaging service (the "Service") is operated by Améra (“we”, “our”, or “us”). Your use of the Service constitutes your acceptance of these mobile terms.

We may modify or discontinue the Service at any time without notice. Your continued participation constitutes your agreement to any such changes.

By opting in to receive SMS/text messages from Améra, you consent to receive recurring automated messages to the mobile number you provided, even if it is registered on a Do Not Call list. Messages may include order updates, alerts, promotions, and cart reminders.

You understand that:

Consent is not required to make a purchase;

Message and data rates may apply;

Message frequency will vary;

You are solely responsible for charges from your wireless provider.

You may opt-out at any time by clicking the unsubscribe link in a text or replying STOP. A confirmation message will be sent and no further messages will be delivered unless initiated by you.

If you subscribe to multiple Améra messaging services, you must opt out separately from each.

For assistance, please contact us at info@elvara.com.au

We may change our short code or sending number at any time. Messages sent to an outdated number may not be received, and we are not responsible for such issues.

Wireless carriers are not liable for delayed or undelivered messages. You agree to provide a valid mobile number and to update it if it changes.

To the extent permitted by law, we are not liable for delays, errors, or misdirected delivery of information through the Service.